Acceptable Use Policy

1. Introduction

This Acceptable Use Policy explains the rules that apply when users access NediQR, create QR codes, upload files, create hosted QR pages, publish QR destinations, collect information through QR flows, use analytics, submit support requests, or interact with NediQR services.

This policy forms part of the NediQR Terms & Conditions and should be read together with the Privacy Policy and Refund & Billing Policy.

By using NediQR, users agree to follow this policy and all applicable laws, platform rules, and responsible-use requirements.

2. Who We Are

NediQR is operated by Neuradigitec Swag Private Limited.

3. Scope of This Policy

This policy applies to all users, visitors, customers, subscribers, QR owners, QR scanners, support requesters, abuse reporters, enterprise leads, and anyone using or interacting with NediQR services.

This policy covers QR destinations, uploaded files, profile pages, landing pages, links, contact details, business card details, WhatsApp links, review links, form submissions, support attachments, analytics usage, and any other content or activity connected with NediQR.

Enterprise users, agencies, teams, and users acting on behalf of clients are responsible for ensuring their team members, clients, campaigns, and QR destinations also follow this policy.

4. Core Use Principle

Users must use NediQR only for lawful, honest, safe, transparent, and authorized purposes.

QR codes should not mislead scanners about destination, owner, purpose, file type, brand identity, payment request, data collection, offer, campaign, or expected action.

Users must ensure that every QR code they create is suitable for the intended audience, lawful in the applicable location, and consistent with NediQR platform rules.

5. User Responsibility

Users are fully responsible for the content, files, links, destinations, business information, contact information, forms, calls to action, and claims they create, upload, publish, share, or distribute through NediQR.

Users must have all required rights, permissions, consents, approvals, licenses, and legal basis before uploading content, linking to third-party content, collecting personal data, using brand assets, or publishing QR destinations.

Users must keep QR destinations updated, safe, accurate, and non-misleading during the active life of the QR code.

Users are responsible for printed QR materials, marketing campaigns, offline distribution, customer communication, and any consequence of wrong, outdated, unsafe, or misleading QR destinations.

6. Prohibited Content and Activities

Users must not use NediQR to create, upload, publish, link to, distribute, promote, or support prohibited content or harmful activity.

• Illegal content, unlawful services, criminal activity, or content that violates applicable law.
• Fraud, scams, deceptive offers, fake rewards, fake payment pages, fake login pages, or misleading commercial claims.
• Phishing, credential theft, OTP theft, payment credential capture, wallet fraud, bank fraud, or identity theft.
• Malware, viruses, spyware, ransomware, harmful scripts, unsafe downloads, exploit kits, suspicious executables, or compromised files.
• Impersonation of companies, government bodies, banks, payment providers, brands, individuals, professionals, or public authorities.
• Content that infringes intellectual property, trademark, copyright, publicity rights, privacy rights, or contractual rights.
• Content that is abusive, hateful, harassing, threatening, exploitative, sexually exploitative, violent, or harmful to users or communities.
• Content designed to collect personal data without proper notice, consent, authority, or lawful purpose.

7. Phishing, Fraud, and Deceptive Use

Users must not use NediQR for phishing, fraud, scams, deceptive redirection, fake offers, fake login pages, fake payment links, fake customer support pages, or misleading identity claims.

Users must not create QR codes that pretend to be banks, UPI applications, payment providers, government departments, courier companies, employers, hospitals, schools, brands, or any other entity without authorization.

Users must not use QR codes to trick scanners into sharing OTPs, passwords, card details, UPI PINs, bank details, wallet details, identity documents, sensitive personal details, or other confidential information.

NediQR may immediately block or disable QR codes suspected of phishing, fraud, credential theft, or deceptive conduct.

8. Malware, Unsafe Files, and Security Threats

Users must not upload, link to, redirect to, or distribute malware, malicious scripts, harmful downloads, unsafe files, compromised files, executable threats, ransomware, spyware, or code designed to damage systems or steal information.

Users must not use File QR, landing pages, or QR destinations to distribute disguised files, fake invoices, fake applications, fake software updates, fake security tools, or harmful document payloads.

NediQR may validate file extension, MIME type, file size, SVG content, risky patterns, and other technical indicators before accepting or serving uploaded files.

NediQR may block files, QR codes, or destinations that appear unsafe, suspicious, harmful, or inconsistent with platform safety rules.

9. Impersonation and Misleading Identity

Users must not impersonate another person, company, brand, organization, government body, financial institution, payment provider, professional, customer, employee, or public authority.

Users must not use logos, trade names, business names, photographs, design assets, phone numbers, email addresses, or identity details in a way that falsely suggests authorization, partnership, ownership, endorsement, or official status.

Users must not create QR codes that misrepresent who controls the QR code, where the QR code leads, what action the scanner is taking, or who receives scanner-provided information.

10. Privacy, Personal Data, and DPDP-Ready Use

Users must not use NediQR to collect, request, publish, expose, sell, share, or misuse personal data without proper authority, notice, consent where required, lawful purpose, and compliance with applicable privacy and data protection laws.

Where users collect personal data through QR destinations, forms, landing pages, WhatsApp flows, contact flows, payment flows, or third-party pages, the user is responsible for providing appropriate notices, obtaining required consent, honoring user rights, securing the data, and using the data only for lawful and disclosed purposes.

Users must not use NediQR to collect excessive, unnecessary, deceptive, hidden, or unrelated personal data from QR scanners.

Users must not publish private phone numbers, email addresses, identity documents, financial details, health details, photographs, personal records, or confidential information of others without lawful authority.

NediQR may restrict QR codes, hosted pages, files, or destinations that appear to create privacy risk, unauthorized data collection, or personal-data misuse.

11. Children’s Data and Vulnerable Users

Users must not use NediQR to knowingly exploit, target, profile, mislead, or collect data from children or vulnerable users in an unlawful, unsafe, deceptive, or unauthorized manner.

Users must not create QR flows that collect children’s personal data without appropriate authority, notice, consent where required, and compliance with applicable law.

NediQR may remove, block, or restrict QR codes that appear to create safety, privacy, exploitation, or misuse risks involving children or vulnerable users.

12. Intellectual Property and Brand Use

Users must not upload, link to, display, or distribute content that infringes copyright, trademark, design rights, publicity rights, trade secrets, confidentiality obligations, or other intellectual property rights.

Users must not use third-party logos, brand names, product images, campaign assets, copyrighted documents, music, videos, software, or artwork unless they have permission or lawful authority to do so.

NediQR may remove or restrict QR codes, files, or hosted content after receiving credible infringement complaints or where NediQR independently identifies a serious platform-safety risk.

13. File Upload Rules

Users must upload only safe, lawful, accurate, non-malicious, non-infringing, and authorized files.

Users must not upload files containing malware, hidden scripts, malicious SVG content, exploit code, fake invoices, fake documents, adult exploitative content, unlawful material, private data of others, or content that violates this policy.

File uploads are subject to plan-based size limits, allowed file type rules, storage limits, validation checks, abuse review, and platform availability.

NediQR may delete, block, quarantine, restrict, or disable files that violate this policy, create security risk, or trigger abuse concerns.

14. QR Destination Rules

QR destinations must be safe, lawful, relevant, accurate, transparent, and consistent with what the QR code represents to scanners.

Users must not redirect QR scanners to deceptive pages, fake login pages, unrelated destinations, harmful downloads, illegal services, unauthorized data collection pages, or destinations that materially differ from the QR code’s stated purpose.

Users must not change a QR destination after distribution in a way that misleads scanners, harms scanners, violates law, or creates privacy or security risk.

NediQR may display unavailable pages for QR codes that are paused, expired, blocked, scheduled inactive, deleted, restricted, or under enforcement review.

15. Hosted QR Pages and Public Display Content

NediQR may host QR-related pages such as file landing pages, profile pages, business card pages, unavailable QR pages, or other QR destination pages.

Users are responsible for all text, images, files, phone numbers, email addresses, links, profile details, business details, and calls to action shown through hosted QR pages.

Hosted QR pages must not contain unlawful, harmful, deceptive, infringing, privacy-invasive, impersonating, exploitative, malicious, or misleading content.

NediQR does not generally pre-screen every hosted QR page before publication, but may review, restrict, or remove content for security, abuse prevention, policy enforcement, legal compliance, or platform safety.

16. Scan Analytics and Tracking Misuse

Users must not use NediQR analytics, QR scan data, reports, or tracking features for unlawful surveillance, harassment, discrimination, stalking, unauthorized profiling, deceptive monitoring, or privacy-invasive behavior.

Users must not combine NediQR scan insights with other data in a way that unlawfully identifies, profiles, targets, or exploits QR scanners.

Users are responsible for ensuring that any scanner-facing data collection or tracking notice required by applicable law is properly provided outside or within the QR destination experience.

17. Spam, Bulk Abuse, and Misleading Campaigns

Users must not use NediQR to support spam, unsolicited messaging, misleading promotions, fake offers, mass abuse, deceptive contests, fake reviews, traffic manipulation, or campaign activity that violates applicable law or platform rules.

Users must not create QR campaigns that hide material terms, mislead users about costs, misrepresent discounts, manipulate reviews, or create fake urgency through deceptive practices.

NediQR may restrict accounts or QR codes showing suspicious high-volume abuse, repeated reports, repeated policy violations, or harmful campaign patterns.

18. Technical Abuse and Platform Misuse

Users must not attack, overload, disrupt, scrape, reverse engineer, bypass, probe, scan, exploit, or interfere with NediQR systems, APIs, databases, files, sessions, authentication flows, QR redirects, or internal routes.

Users must not bypass plan limits, edit limits, file size limits, storage limits, QR limits, payment controls, OTP protections, session controls, abuse controls, or account restrictions.

Users must not attempt unauthorized access to customer dashboards, admin areas, internal tools, private files, deleted QR records, audit records, payment records, or other restricted platform resources.

19. Payment, Billing, and Plan Abuse

Users must not misuse payment flows, refund requests, plan changes, trial access, subscriptions, Lite 10-Year purchases, billing adjustments, invoices, or support processes.

Users must not create multiple accounts to abuse free trials, bypass plan limits, avoid payment, repeatedly claim false payment issues, or manipulate billing adjustments.

NediQR may restrict accounts, QR codes, entitlements, or support handling where payment abuse, refund abuse, chargeback abuse, or plan misuse is suspected or verified.

20. Report Abuse

NediQR may provide report abuse links on QR-related pages such as file landing pages, hosted QR pages, unavailable QR pages, or other scanner-facing platform pages.

Any person may report suspected phishing, fraud, malware, impersonation, privacy misuse, intellectual property misuse, harmful content, illegal content, or other QR-related abuse to NediQR.

Abuse reports should include the QR link, QR Code ID if visible, screenshots if available, reason for reporting, contact email where appropriate, and a clear description of the suspected issue.

Submitting a false, malicious, misleading, or abusive report may itself violate this policy.

21. Abuse Review and No General Monitoring

NediQR does not generally monitor or pre-screen every QR code, uploaded file, hosted page, destination, or user action before publication.

NediQR may review QR codes, files, hosted pages, destinations, accounts, scan behavior, support records, payment records, abuse reports, or related metadata where required for security, abuse prevention, legal compliance, privacy protection, policy enforcement, payment review, or platform safety.

NediQR may use manual review, internal tools, user reports, technical signals, payment signals, security indicators, or provider notices to evaluate suspected abuse.

NediQR may limit details shared about abuse review decisions where disclosure could affect security, investigation, legal compliance, user safety, fraud prevention, or platform integrity.

22. Enforcement Actions

If NediQR believes that a QR code, file, hosted page, destination, account, payment activity, or user action violates this policy, NediQR may take appropriate enforcement action.

• Warn the user or request correction.
• Pause, restrict, block, disable, or remove a QR code.
• Disable a QR destination, hosted page, or uploaded file.
• Show an unavailable QR page or safety notice to scanners.
• Restrict account access, support access, dashboard access, or feature access.
• Suspend or terminate account access where required.
• Retain records necessary for security, legal, audit, payment, dispute, abuse, or compliance purposes.
• Report serious abuse to appropriate authorities or service providers where required or permitted.

23. Blocked QR Codes and Service Impact

Blocked, paused, restricted, deleted, expired, scheduled inactive, or policy-disabled QR codes may stop redirecting to the original destination and may show an unavailable page or other platform-controlled response.

Policy blocking may affect QR scanning, analytics, hosted pages, file access, reports, downloads, editing, printing, billing entitlement usage, and customer access.

No refund is issued where QR blocking, account restriction, service suspension, or entitlement restriction is caused by misuse, abuse, fraud, illegal content, malware, phishing, impersonation, payment abuse, or violation of NediQR policies.

24. Abuse Records, Privacy, and Retention

NediQR may process and retain limited records related to abuse reports, enforcement actions, security reviews, QR blocking, account restrictions, payment abuse, support communication, audit activity, and dispute handling.

Such records may include account details, QR identifiers, reported URLs, timestamps, payment references where relevant, abuse reasons, review status, enforcement status, support communications, and technical metadata needed for investigation and platform safety.

NediQR processes abuse and enforcement records only for appropriate purposes such as security, platform safety, legal compliance, fraud prevention, dispute handling, audit, support, and policy enforcement.

Privacy-related handling of personal data is further described in the NediQR Privacy Policy.

25. Contact for Abuse and Policy Concerns

For abuse reports, QR safety concerns, policy questions, phishing complaints, malware reports, impersonation reports, privacy concerns, or platform misuse concerns, users may contact NediQR using the details below.

26. Updates to This Policy

NediQR may update this Acceptable Use Policy from time to time to reflect changes in platform features, QR safety risks, abuse patterns, legal requirements, security practices, payment controls, file upload rules, support workflows, or operational processes.

The latest version will be available on this page with the effective date and last updated date.

Continued use of NediQR after updated policy terms become effective may be treated as acceptance of the updated Acceptable Use Policy where permitted by applicable law.